Shipping policy

Last updated: October 13, 2026

Order processing

Orders are normally prepared within 1–3 business days, excluding weekends and public holidays. Unusually busy periods or verification needs can extend processing.

Destinations, rates, and delivery estimates

The store is being prepared for customers in the United States, United Kingdom, Canada, and Australia. A destination is available only when checkout offers a shipping method for the entered address. Shipping charges and delivery estimates are shown at checkout before payment; this policy does not create a rate or service that is absent from checkout.

Delivery dates are estimates, not guarantees. Carrier delays, weather, customs, peak-season volume, and events outside our control can affect transit time.

Tracking and split shipments

When tracking is available, it is sent after dispatch. Items may arrive in separate packages with separate tracking links.

Address accuracy

Check the delivery name and address before placing an order. We cannot guarantee an address change after processing begins. Additional costs caused by an incorrect or incomplete address may be the customer’s responsibility where allowed by law.

Customs, duties, and taxes

International orders may be subject to import duties, taxes, brokerage fees, or customs procedures charged by the destination country. Unless checkout states otherwise, those charges are the customer’s responsibility.

Missing or damaged packages

For a damaged or apparently lost package, contact us through the Contact page with the order number and available photos so the matter can be investigated.